“Cache problem” causes Xiaomi cameras to display other people’s camera feeds

  • Xiaomi’s two surveillance cameras.

  • Someone else is sleeping baby. All feeds of the camera show strange distortions, missing data and a wrong cut like this.

  • Sometimes the images are very distorted.

  • “Baaaang!” I think that’s someone’s office.

  • A cash register?

Chinese electronics maker Xiaomi has discontinued Google Home Hub integration of its security cameras after a cache problem caused some of the Xiaomi camera streams to be sent to the wrong people. The error was first reported by Reddit user Dio-V. The post was titled “When I load the Xiaomi camera into my Google hub, still images from other people’s homes are displayed.”

Dio-V has posted a video showing that pressing the “Camera” button on a Google homepage in connection with a Xiaomi camera displays a faulty, distorted image after a long wait. According to Dio-V, this feed does not come from one of their cameras. The user also posted multiple still images from other random camera feeds that appeared on his smart display.

After the Reddit post, the story was picked up by the Android police and Google quickly completed the integration. Google told the website: “We are aware of the problem and are in contact with Xiaomi to work on a solution. In the meantime, we are deactivating the Xiaomi integrations on our devices.”

In the U.S., Xiaomi is typically referred to as a Chinese smartphone maker that makes wild designs that never make it to the U.S. Over the years, however, Xiaomi has developed into a more general electronics manufacturer. The company’s two security cameras, “Mi Home Security Cameras” and “Xiaomi Mijia”, are sold on Amazon and Walmart and start at $ 40. The cameras are the Xiaomi version of a Dropcam (or now Nest Cam) that offers Wi-Fi connectivity and easy-to-use iOS and Android apps for remote monitoring. There is also integration with the Google Home Hub smart display, which can display remote video feeds.

Xiaomi gave Engadget a statement saying, “We are aware that there was a problem receiving still images when connecting the Mi Home Security Camera Basic 1080p to the Google Home Hub. We apologize for the inconvenience this has caused to our users have arisen. ” According to Xiaomi, the problem was “caused by a cache update on December 26, 2019, which was intended to improve the quality of camera streaming.”

The error was apparently due to the integration of the camera into the Google Home Hub and could occur under “poor network conditions”, which explains the long loading times in the video. Xiaomi said, “We also found that 1,044 users had such integrations and only a few could be affected with extremely poor network conditions.” Xiaomi concluded by saying, “Xiaomi has communicated and resolved this issue with Google and has suspended this service until the root cause is fully resolved to ensure that such issues do not recur.”

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